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You are reading: Why Should You Put Your Trust in Snappt?

April 11, 2024

Why Should You Put Your Trust in Snappt?

Daniel Berlind
CEO

In the dynamic landscape of property management, trust is paramount. Property managers need technologies and partners that they can rely on to deliver real results.

At Snappt, we understand the pivotal role trust plays in our industry, which is why we’re proud to offer a comprehensive suite of services designed to instill confidence in property managers. From our solid dedication to top-notch customer support to our strict compliance with industry standards and regulations, Snappt shines as a symbol of trustworthiness and quality.

So what exactly can you expect when working with Snappt? Let’s take a closer look at some of the key ways we build trust with our clients.

Dedicated Customer Support

Snappt offers an exceptional fraud detection product backed by a committed team providing onboarding, training, and ongoing assistance. New accounts and users can be set up on the same day, with personalized customer support for the initial 30-45 days.

We are committed to providing quick responses to all customer requests within one business day or less. Our dedicated Customer Experience support team is available for assistance from Monday to Friday, between 8 am and 8 pm EST. We also offer tailored Q&A sessions designed specifically for property teams to guarantee that your staff is thoroughly prepared to leverage Snappt effectively for seamless operations

A+ Rating on Better Business Bureau (BBB)

The Better Business Bureau is a nonprofit group that evaluates and accredits businesses based on their operations, tenure, honest advertising, transparency, responsiveness, and integrity. They have helped consumers identify trustworthy businesses since 1912, reviewing over 5.3M BBB business profiles and accrediting over 400,000.

We are proud to highlight that our company has earned accreditation from the Better Business Bureau (BBB), along with an exemplary A+ rating. This recognition underscores the BBB’s strong confidence in the integrity of our operations and our unwavering commitment to maintaining high standards. Maintaining this level of excellence is central to our dedication to providing exceptional service to each and every one of our valued clients.

SOC 2-Certified

If SOC 2 compliance is a new concept to you, now is the perfect time to educate yourself. Being SOC 2-compliant signifies that a company upholds a high standard of information security, equipping them better to tackle cyber threats and breaches compared to non-certified entities.

Snappt is proud to be SOC 2-certified and hold ourselves to the highest standard when dealing with customer data. We understand the importance of trust and transparency in the tech industry, and being SOC 2-certified allows us to provide peace of mind to our clients.

Associated Memberships

Snappt has significant memberships with the National Multifamily Housing Council (NMHC), the National Apartment Association (NAA), and 26 local apartment associations. By actively participating in these associations, we stay up-to-date on the latest industry trends, regulations, and best practices. This not only enhances our knowledge but also fosters valuable connections with fellow professionals in the multifamily housing sector, enabling us to collaborate and share insights for mutual growth and success.

FCRA and Fair Housing-Compliant

The Fair Credit Reporting Act (FCRA) and Fair Housing Act are critical in the property management and real estate industry. These regulations protect consumers against discrimination based on race, color, national origin, religion, sex, familial status, or disability in the process of renting or buying a home. As an FCRA and Fair Housing-compliant business, we prioritize compliance with these regulations to ensure fair and equal treatment for all individuals.

Industry-Leading Technology

Our AI has scanned over 6 million documents and gets stronger with every document scanned. The more documents we scan, the more accurate our AI is. This advanced technology allows us to provide our clients with accurate and reliable information they can trust.

So, how does it work? Our technology scans over 10,000 features of a document, searching the metadata for any manipulations or alterations. It also checks for any discrepancies or inconsistencies in the data. Customers then receive a report that tells them if the submitted documents are considered “clean” or “edited,” allowing them to make more informed decisions during their screening process.

Our team is constantly finding ways to improve our technology and incorporate new features. In late 2023, we added best-in-class ID verification to our fraud detection suite. Complete with biometric liveness checks and the ability to scan 4,600 global IDs,  our ID verification feature allows leasing teams to confidently verify the identities of their applicants and ensure property safety.

Choose Snappt

When it comes to selecting the best fraud detection service for your organization, it’s a no-brainer. Snappt’s industry expertise, cutting-edge technology, dedicated support, and commitment to accuracy make us the top choice for companies looking to protect themselves against fraudulent activity.