Jay Harris

Partner, Eviction Attorney,
Hudson Cook, LLP

With over two decades of legal experience in the multifamily industry, Jay has represented countless property management companies through the eviction process, giving him firsthand knowledge of the legal and financial aftermath of fraud.

Erik Rohde

Client Success Analyst,
PayReady

Erik has over 20 years of specialized experience in third-party collections, with a strong focus on the Multifamily Housing industry, Assisted Living, Skilled Nursing Facilities, and Subrogation. Proven leadership in executive roles including Vice President of Collections Operations and Client Services, driving performance, compliance, and portfolio optimization across diverse client bases.

Recognized for deep expertise in regulatory compliance, including 30(b)(6) deposition preparation and representation, landlord-tenant law, and best practices in collections strategy. Instrumental in the management and recovery of client portfolios totaling in the billions, servicing clients nationwide—from Seattle to New York.

James Stilwell

Director of Strategic Operations,
Snappt

James leads strategic initiatives at Snappt and works closely with fraud forensics to guide the evolution of fraud detection tools. He brings insight into what’s trending and how tech is being used to combat it.

Lori Wheeler

Regional Vice President,
ZRS Management

Marisa Nuncio

Director of Operations &
Transaction Support, RR Living

Marisa Nuncio, CAM, is a seasoned multifamily professional with nearly two decades of experience spanning property management, operations, and transaction support. She currently serves as Director of Operations & Transaction Support at RR Living and has held key roles at LURIN, RREAF Residential, Place 10 Residential, and Pinnacle.

Shelley Watson

Executive Vice President of Operations,
The Morgan Group, Inc.

Shelley Watson is a seasoned leader in the real estate industry with over 25 years of experience in multifamily housing. As Executive Vice President of Operations at Morgan Group, she oversees both the Property Management Group and Human Resources Team, playing a key role in the company’s operational strategy and organizational culture. Since joining Morgan in 2014 as Senior Vice President of National Property Management, Shelley has led more than 50 successful lease-ups in Texas and made lasting contributions across a variety of real estate sectors including conventional housing, value-add renovations, and new construction.

A passionate advocate for inclusive workplaces and professional development, Shelley chairs Morgan’s Leadership Committee and co-chairs the Diversity and Inclusion Council. Her industry involvement extends beyond the company as Secretary/Treasurer for the Houston Apartment Association, Delegate for the Texas Apartment Association, and a member of CREW Houston. Previously, she served as Managing Director at Greystar, overseeing a 12,000-unit portfolio. A recipient of the Bill Morgan Award in 2017, Shelley continues to be a driving force in real estate through her strategic leadership, mentorship, and dedication to shaping the future of the industry.